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PLUMBING & DRAINAGE

Prompt and effective resolution of plumbing and drainage problems is  crucial to maintaining a safe and habitable living environment. 

Under UK legislation, landlords are obligated to ensure that all plumbing systems including sewers, drains, guttering and rainwater pipes are in proper working order. In cases involving urgent issues, such as burst pipes or non-functional sinks or toilets, repairs should be carried out within 24 hours.
 

Leaking Pipe

Which plumbing and drainage problems can I make a claim for?

Plumbing and drainage complications can significantly disrupt daily life and pose health risks.
 

Common issues that may warrant a housing disrepair claim include:

  • Blocked or overflowing drains

  • Non-flushing toilets

  • Sinks or baths that do not drain properly

  • Persistent leaks or water damage

How do I know who is responsible for plumbing and drainage problems?

In rental agreements, landlords are typically responsible for maintaining the property’s structural integrity, which encompasses plumbing and drainage systems.

Tenants are expected to use these systems appropriately and report any issues in a timely manner. Unless damage is caused due to tenant negligence, landlords must ensure access to clean water and functional sanitation facilities.
 

Sink Leakage
Image by Daniel Fazio

When can a housing disrepair claim be made?

Tenants should have first notified their landlord and if ignored get in touch with us, and we'll help you with your claim and get the repairs fixed along with the compensation you deserve.

If a landlord fails to address reported plumbing or drainage issues after notice, tenants may have grounds to file a housing disrepair claim. Documenting all communications and attempted resolutions is essential in supporting a housing disrepair claim.
 

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